Privacy Policy

Welcome to Rose Thobe. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [https://www.rosethobes.com/] and purchase our products or use our services.

By using our website, you consent to the collection and use of information in accordance with this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our services.

1. Information We Collect

We may collect various types of personal information from you, including:

1.1 Personal Information

• Name
• Email address
• Phone number
• Billing and shipping address
• Payment details (processed securely through third-party payment processors)
• Account login credentials (if you create an account)

1.2 Non-Personal Information

• IP address
• Browser type and version
• Device type
• Operating system
• Website usage and browsing patterns

1.3 Information Collected Automatically

When you visit our website, we may automatically collect certain information through cookies and tracking technologies to enhance your experience.

2. How We Use Your Information

We use the collected data for the following purposes:

• Order Processing: To fulfill your orders, process payments, and deliver products.
• Customer Support: To respond to inquiries, requests, or complaints.
• Personalization: To improve our website experience and recommend products based on your interests.
• Marketing Communications: To send promotional emails, newsletters, and special offers (you can opt out anytime).
• Security and Fraud Prevention: To detect and prevent fraudulent activities.
• Legal Compliance: To comply with applicable laws and regulations.

3. How We Protect Your Information

We implement various security measures to ensure your personal data is safe and secure, including:

• SSL Encryption: All transactions and data transfers are encrypted using Secure Socket Layer (SSL)
• Restricted Access: Only authorized personnel have access to your personal information.
• Secure Payment Processing: We do not store payment details. All transactions are processed securely through trusted third-party payment gateways.

Despite our efforts, no online transmission is 100% secure. We encourage you to take precautions when sharing personal information online.

4. Sharing and Disclosure of Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your data with:

• Service Providers: Third-party vendors (such as payment processors and shipping providers) who assist in delivering our services.
• Legal Authorities: If required by law, we may disclose your information to comply with legal obligations or protect our rights.
• Business Transfers: If Rose Thobe is acquired or merged with another company, your information may be transferred as part of that transaction.

5. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience. Cookies help us:

• Remember your preferences and settings
• Analyze website traffic and improve performance
• Provide personalized advertisements

You can disable cookies through your browser settings, but some features of our website may not function properly if you do.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy policies or practices. We encourage you to review their policies before sharing any personal information.

7. Your Rights and Choices

You have the following rights regarding your personal data:

7.1 Access and Correction

You can request access to your personal data and update or correct any inaccuracies.

7.2 Opt-Out of Marketing

You can unsubscribe from our marketing emails by clicking the “Unsubscribe” link in the email or contacting us.

7.3 Deletion of Information

You can request the deletion of your personal data, subject to legal and business requirements.

7.4 Restriction of Processing

You may request to restrict the processing of your data under certain conditions.

To exercise these rights, please contact us at info@rosethobes.com

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, and resolve disputes.

9. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal data from children. If we discover that we have inadvertently collected data from a child, we will delete it promptly.

10. International Data Transfers

If you are accessing our website from outside the United States, your information may be transferred and stored in the U.S. or other countries where our servers are located. By using our website, you consent to this transfer.

11. Updates to this Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with the last updated date. Continued use of our website after updates constitutes acceptance of the revised policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, you can contact us:

📧 Email: info@rosethobes.com